- Service reminders: your service customers get a message from your business when they’re due. “Your boiler’s due its annual service. Want us to book you in before the cold?”
- Missed calls in the cold snap: when the first frost hits, everyone’s boiler fails the same week. A reply in under a minute keeps them from ringing everyone else.
- Boiler swap and heat pump quotes: big, slow decisions, often waiting on an SEAI grant. Check-ins at 3, 7 and 14 days keep you in the running.
The same instant reply and quote chasing runs for a Dublin heating firm we work with.