- Missed calls get a reply in under a minute, so the urgent jobs don’t go to the next sparky on Google.
- Long-decision quotes get checked in on at 3, 7 and 14 days, and the replies tell you who’s waiting on what. “Waiting on the SEAI grant” just means check back in a few weeks.
- Old quotes for EV chargers and solar get a second message when people are thinking about it, like when they’ve just bought an electric car.
For electricians
Your best jobs are the ones customers think about longest
A socket that's sparking is a call today. A rewire, an EV charger or a solar quote is a decision that takes weeks, often waiting on a grant, a partner, or the money coming in.
See if it's a fit for your electrical firm
Two minutes. A straight answer either way.